DCSS is reaching out to grandparents raising grandchildren in many different ways. We value and appreciate grandparents raising grandchildren and understand that caring for a child may be challenging.
Grandparents, or other relatives, may apply for the above services, at no cost, in their local DCSS office or by completing an application through the DCSS online Customer Online Services Referrals can be made through the Division of Aging Services or the Division of Family and Children Services.
Grandparents and other relatives may qualify for one or more of the following services for the children in their care:
- Locate - Locate services are provided to determine the whereabouts of either non-custodial parent, whether local or interstate.
- Paternity Establishment - Paternity establishment services are provided through no cost genetic testing so that a legal relationship can be established between the child and the child’s father. Genetic testing can be provided in the absence of the natural mother of the child(ren).
- Order Establishment - Child support orders are established to enhance the well being of children by ensuring financial and medical support are available on a regular basis. Child support orders may be established upon application for services by the grandparent custodian, or other relative.
- Order Enforcement - Enforcement services are provided when a parent does not pay child support as ordered so that support payments can be collected. Enforcement actions include, but are not limited to, contempt actions filed with the court, income deductions and withholding unemployment benefits, suspension or revocation of drivers license, filing liens against property, seizing bank accounts, intercepting lottery winnings and federal and/or state tax refunds to pay towards child support arrears.
- Redirection of Child Support Payments - Redirection services are provided when there is an existing court order for child support so that support payments can be redirected from the custodial parent to the relative caring for the child. Child support payments in these situations will be redirected, upon receipt of an application or a referral from the Division of Aging, Services or the Division of Family and Children Services.
- Child Support Collection and Distribution - Collection and distribution services are provided so that a child’s support payment is collected and distributed to the child’s caregiver in a timely manner. Child support arrears payments are also collected and distributed. Payments are collected through a centralized payment location and distributed to debit cards or through direct deposit into personal bank accounts.
- Review of Support Order - You have the right to ask DCSS to review a child support order three years after the order becomes effective, unless substantial change in circumstances can be shown for orders less than three years old. For more information, please click “Request Review of Support Order” in the “Services” section of this page or contact any local location of the Division of Child Support Services.
For further information,
- Contact any local location of the Division of Child Support Services. For a complete list of offices, go to Office Locations.
- For information about DHS’s resources and services available statewide go to Grandparents Raising Grandchildren.